What is COA (Council on Accreditation)? 

COA is the accrediting body for Behavioral Healthcare and Human Service Organizations.COA Accreditation focuses on “contextual accreditation,” meaning that the organization’s accreditation process is customized to the organization’s needs and scope of services.

What is Accreditation?                                                                     

COA accreditation is a comprehensive process that occurs every four years.

The accreditation process involves submission of a comprehensive self-study that evaluates every aspect of the organization, from leadership and governance to provision of services. 

Carolina Family Alliance, Inc. must also undergo an on-site inspection conducted by COA    peer reviewers.                                                                        Carolina Family Alliance, Inc. completed the COA site survey on February 1 & 2, 2019; the agency received very high ratings and received its full accreditation on the same day. Achieving accreditation means that Carolina Family Alliance, Inc. complies with nationally recognized standards of best practice at all levels of the organization.                      We are accredited through February 2023.

What is a COA standard?                                                                    

COA standards represent goals for a field of practice recognize as a model for excellence. COA standards focus on analyzing outcomes, which can lead to improved service delivery and superior internal processes.                                                                

What does accreditation mean to you?                                             

Carolina Family Alliance, Inc.'s COA Accreditation means we're an organization committed to excellence, continuous improvement, and consistent service delivery. National Accreditation    is our proof to our service recipients, program participants,our collaborative collaterals      and the community that we exceed expectations.